Customer Support Representative. 1-2 years customer cash and service managing

Business Description

Do you enjoy joining a team that is exciting? We have been shopping for individuals who seek a fantastic job in a small business savvy company, and a chance to have career that is lasting. Cash Mart is people that are seeking deliver excellent customer support, and also have a desire to push boundaries. We provide competitive pay, advantages and a fast-paced workplace focused on developing leaders!

That are we?

Money Mart has been assisting Canadians using their economic needs for over 25 years. Whether you will need a cash advance,|loan that is payday your cheque cashed, or simply just have to trade some forex, cash Mart has arrived to serve you. With branches available belated across Canada, it’s obvious why greater numbers of individuals choose us for fast, friendly, hassle-free solutions.

  • Specialties: Pay Day Loans, Cheque cashing, Foreign Exchange, Western Union, We purchase Gold, Fees
  • Internet Site:
  • Industry: Retail, Sales, Financial Solutions
  • Business Size: 5001-10,000 workers
  • Started: 1982
  • Job Description

    exactly what would you do?

    When you look at the Representative part you are going to do , product sales, customer care, geographic area advertising, collections, safety of the shop, and also the list continues. Most of your function into the CSR role would be to provide customer that is excellent through the supply Mart Financial solutions.

    DUTIES/RESPONSIBILITIES

    supply a high degree of Consumer Service – consistently getting 90% or better when you look at the customer care Sequence. Offer and receive cash for / from another staff member and record precisely and come into the purpose of purchase system (fine count all monies received and given out).

    enter new clients quickly and effectively. Improve all items. Complete all product and solution deals when you look at the aim of Sale system. Issue Loans quickly and efficiently ensuring danger assessment methods can be used. Money checks quickly and effortlessly ensuring danger assessment methods can be used. Knowledge of issuing procedures for several checks and start to become in a position to provide customers alternatives and incentives to come back if struggling to finish the deal. Sell benefits of ancillary solutions to clients and make certain all product sales are correctly recorded. Enter client information https://autotitleloansplus.com/payday-loans-ca/ entirely and accurately to the aim of purchase system. Reconcile money float during the completion of shift. Have actually a thorough familiarity with all procedures concerning the shop and role-play on a daily foundation (at minimum quarterly). Know and implement all procedures relating to transactions that are recordable. Substantial comprehension of all ongoing business policies and procedures. Prepare collection files and assist in the collection procedure. General workplace duties and appropriate utilization of all workplace gear. Familiarity with whom to get in touch with the full instance of an emergency. Day-to-day upkeep and maintenance of shop. Effectively, available and shut the store and complete all documents accurately. All the other work associated duties as instructed by Management.

    Skills

    EDUCATION

    Senior High School Diploma

    EXPERIENCE

    ABILITIES

    Friendly, outbound, confident / issue solver, flexible, self-motivated, group player Job Knowledge customer support Orientation Sales Focus Problem Solving Accountability Organization

    More Information

    We spend money on our workers, and supply considerable training, and development programs to create you up for future success. If we appear to be a fit and you’re ready to start out an exciting job with an organization that encourages worker development, apply today! We seek out bright, energetic, determined people who are thinking about learning and developing their profession.

    Notice to Ontario Applicants – National Money Mart is invested in accommodating applicant’s with disabilities of undue difficulty through the recruitment, evaluation and selection procedure. If you require accommodation in respect of the materials or procedures used at any time during this process if you are selected for an interview please notify National Money Mart. With you to determine how to meet your needs if you require accommodation National Money Mart will work.

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